This policy sets out how Community Face protects and makes use of the information that you give us.
We take protecting your privacy seriously and, should we ask you to provide information, it will only be used in the ways described within this policy.
We may change this policy from time to time but the most recent version will always be found on our website.
What we collect:
We may collect the following information:
Name
Email address
Contact telephone number(s)
Company Name
Company Address
How we use this data:
Collecting this data helps us to process your enquiry or booking quickly and effectively to provide a better experience for all users. Specifically, we may use data for the following reasons:
Internal recording keeping
To improve the products and services that we provide
To contact you in response to an enquiry
To customise the website for you
To send you promotional emails about products and offers we think may be of interest to you
To contact you for market research purposes
Controlling personal information
When you provide your details, we will ask you if you are happy to opt in to receive marketing communications from us by email, telephone, text message or post. If you have agreed that we can use your information for marketing purposes, you can change your mind easily and notify us by simply sending an email to info@communityface.co.uk. We will never pass on your personal information to third parties unless we are required to by law. Any personal information we hold about you is stored and processed under our data protection policy makers in line with The General Data Protection Regulation (GDPR).
Security
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with The General Data Protection Regulation (GDPR).
These terms and conditions are provided to give you clarity about the way we work, confirms expectations of level of commitment from both parties and ensures we are all protected.
The Means:
In this document the following expressions have the following meanings: The client means the person or company who accepts a verbal or written quotation from Community Face for contracted services.
Artwork:
Proposals may contain confidential information by the Client. Community Face agrees not to convey such information to any thirds party. Similarly Community Face proposal may contain concepts, notions and design specifically prepared for the Client. The Client undertakes not to disclose or use contents or parts thereof except with prior written approval of Community Face. Community Face retains copyright of all work until all invoices have been settled in full. Final copy will be submitted to the Client for proof reading and approval. Copy will not be sent for approval in supplied by by the Client. Thereafter the Client will accept full responsibility for the content. Any contract resulting from a quotation submitted by Community Face will incorporate these terms & conditions to the exclusion of any terms and conditions of the Client and be governed by English Law and subject to the exclusive jurisdiction of English courts.
Printing:
Community Face magazine is printed to industry standard inks densities, Community Face does not take any responsibility for any colour variance to advert artwork supplied by the client. Variation in colour is governed by many things including; paper stock, printer profiles locked into artwork supplied, different makes of ink, although every precaution is taken to maintain industry standards.
Delivery:
Deliveries of Community Face are carried out by a third party company where all efforts are made to have the magazines delivered on time.
Cancellations:
In the event of a cancellations, the client shall pay a cancellation fee of 50% to take account of the chargeable value of time and expenses incurred and costs incurred. Community Face requires two months notice to cancel existing advertising. Cancellations made outside of the required two months notice will incurred a £25 administration fee.
Payments:
Payments terms of Community Face. Payment to be taken in advance of advert going to print paid in full or monthly. If monthly option is taken, first payment by direct debit or credit card. Subsequent payments will be taken by direct debit on or around the 10th or 15th of each month. Payment shall be made in accordance with Community Face prescribed terms. Payment is defined as ‘cleared funds’. Terms are stated on the invoice. Community Face reserves the right to charge interest for admin fees and on sums overdue on a weekly basis from the date such payment was due to the date of actual payment (both days inclusive) at the current Bank of England base rate + 4%. Such interest shall be paid on demand. Community Face shall charge such costs, changes and expenses as may be agreed in order to complete the contract. Unless otherwise stated all such charges are exclusive of VAT. Should FULL payment not be made by the stated due date all discounts will be revoked.
Conclusion:
Please note, it is really important that these terms and conditions work well for both parties, therefore, please take a moment to re-read and check that there are not any questions that we need to answer or commitments that you are unable to stick to. Are you happy to progress? Then that’s great because we are really looking forward to working with you in the future.